Terms and Conditions

Effective Date: 18th August 2025
Welcome to NECA Liquor Store (“we,” “our,” or “us”). By accessing or purchasing from our online liquor store, you agree to the following Terms and Conditions. Please read them carefully before using our website or services.

1. Eligibility & Age Restriction

  • By placing an order, you confirm that you are 21 years or older and legally allowed to purchase alcohol in Malaysia.

  • We reserve the right to request valid identification upon delivery to ensure compliance.

2. Ordering & Payment

  • All orders must be placed through our official website.

  • Payment is accepted via FPX Banking, eWallets, Credit/Debit Cards, and Atome.

  • Orders are confirmed only after payment is successfully processed.

  • Prices are subject to change without prior notice.

3. Delivery Policy

  • We provide instant delivery within Klang Valley (as fast as 1 hour) and standard delivery across Malaysia.

  • Delivery times may vary depending on stock availability and location.

  • Customers must ensure accurate delivery details. Failed deliveries due to incorrect addresses may result in additional charges.

  • Delivery personnel reserve the right to refuse delivery if the recipient is underage or unable to provide valid ID.

4. Refunds & Returns

  • All products are non-returnable once delivered unless damaged, defective, or incorrect.

  • Refunds will be processed only if the product received is proven faulty or not as described.

  • Requests must be submitted within 3 days of delivery along with supporting evidence (photo/video).

5. Promotions & Discounts

  • Promotional codes, vouchers, and discounts are valid only within the stated period.

  • Each code may be subject to specific terms (e.g., minimum spend, product exclusions).

  • We reserve the right to withdraw or modify promotions without prior notice.

6. Product Information

  • We make every effort to display accurate product details, including brand, size, and alcohol content.

  • Images are for illustrative purposes only; actual packaging may differ.

  • Limited edition or rare bottles may be subject to availability.

7. Responsible Consumption

  • By purchasing from us, you agree to consume alcohol responsibly.

  • We do not encourage excessive drinking and urge customers to enjoy our products in moderation.

8. Limitation of Liability

  • NECA Liquor Store shall not be held liable for any indirect, incidental, or consequential damages arising from the purchase or consumption of our products.

  • Customers are responsible for ensuring they comply with local laws regarding alcohol possession and consumption.

9. Intellectual Property

  • All website content, including images, text, and logos, is the property of NECA Liquor Store.

  • Unauthorized reproduction or distribution is prohibited.

10. Governing Law

  • These Terms and Conditions are governed by the laws of Malaysia.

  • Any disputes shall be subject to the exclusive jurisdiction of Malaysian courts.

11. Contact Us

For inquiries about these Terms and Conditions, please reach us at:

📧 Email: support@necaliquor.com
📱 WhatsApp: +6011-2709 0486
📍 Address: City, B-47, Vertical Podium,Avenue 3, Jalan Kerinchi, Bangsar South, 59200 Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur