Privacy Policy

Effective Date: 18th August 2025
NECA Liquor Store (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, shop with us online, or use our services.

1. Information We Collect

When you interact with our online liquor store, we may collect:

  • Personal Information: Name, email, phone number, billing/shipping address.

  • Payment Information: Credit/debit card details, FPX banking, eWallets, Atome, or other payment methods (processed securely through third-party providers).

  • Order Details: Products purchased, delivery instructions, and order history.

  • Technical Data: IP address, browser type, device information, and cookies for analytics and site performance.

2. How We Use Your Information

We use your data to:

  • Process and deliver your orders.

  • Provide instant alcohol delivery and customer support.

  • Verify your age to comply with Malaysian liquor laws.

  • Send updates about promotions, discounts, and new arrivals (only if you subscribe).

  • Improve website functionality, security, and user experience.

3. Sharing of Information

We do not sell your personal data. Your information may only be shared with:

  • Payment Providers: To process secure transactions.

  • Delivery Partners: For order fulfillment within Kuala Lumpur and Malaysia.

  • Legal Authorities: If required to comply with applicable laws and regulations.

4. Data Security

We implement strict technical and organizational measures to protect your data against unauthorized access, loss, or misuse. All payments are processed via secure, encrypted channels.

5. Cookies & Tracking

Our website uses cookies to enhance browsing, analyze traffic, and personalize offers. You may disable cookies in your browser settings, but some features may not work properly.

6. Your Rights

You have the right to:

  • Access, correct, or update your personal information.

  • Request deletion of your data (except where legally required to retain it).

  • Opt out of marketing emails and WhatsApp promotions at any time.

7. Age Restriction

As an alcohol retailer, our services are strictly for individuals aged 21 and above in Malaysia. By using our website, you confirm that you meet the legal drinking age.

8. Contact Us

For questions about this Privacy Policy or your data, please contact us:

📧 Email: support@necaliquor.com
📱 WhatsApp: +6011-2709 0486
📍 Address: City, B-47, Vertical Podium,Avenue 3, Jalan Kerinchi, Bangsar South, 59200 Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in business, legal, or regulatory requirements. Updates will be posted on this page with a new effective date.